Matthew Labruzzo's Resume (Last updated October 31st 2008)

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Matthew Labruzzo

Scottsdale, AZ 85260 USA

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OBJECTIVE

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To obtain an exciting and challenging career opportunity by applying desktop/server monitoring, support, and administration.

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SKILLS

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Support/Administration of the following Operating systems:
Windows NT Svr, Windows 2000 Std, Windows 2000 AdvSvr, Windows 2003 Svr, Windows 2003 Ent Svr

Extensive use with the following:
SSH - Domain Administration - DNS - AD - DHCP
Microsoft Operations Manager -Systems Center Operations Manager - Big Brother
LAN - WAN - F5 - VLAN - TCP/IP - Cabling

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WORK EXPERIENCE

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May 2006 - Present
CCW Windows IT Specialist

IBM - Toyota Motor Sales

Phoenix, AZ
Currently contracted to IBM on assignment for Toyota Motor Sales(TMS)
Basic Duties
  • Managing second level support trouble ticket queue - troubleshooting/resolving issues while maintaining Sever Level Agreement update/resolve times.
  • Server Administration - resolving any issues that arise regarding server OS or hardware
  • Replacing failed hardware
  • Racking/Cabling new servers for the Windows Platform
  • IIS/Repliweb administration - Creating/Managing CRS/RepliWeb Jobs. Running jobs for code promotion to various application environments.
  • Code promotion for various business applications
  • Active Directory/Group Policy knowledge
  • Creating/Managing DNS foward and reverse lookup entries, pointer records
  • Creating/Managing network printer queues
  • Complete Fiber connectivity between server and SAN hardware.
  • Perform data migrations between SAN devices using the EMC Open Migrater
  • Acknowledging/Resolving alerts in Microsoft Operations Manager(MOM) and Big Brother(BB) - Monitoring MOM and training staff on use of MOM
  • Backups/Restores for all of Toyota Motor Sales and Toyota Financial Services Windows servers
  • Deskside Support for the Data Center - Imaging desktop/notebook machines for end users, adding printers, installing necessary hardware/software

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May 2005 - May 2006
Geek Squad

Best Buy, store 869

Chandler, AZ
The Geek Squad gave offered a huge opportunity to apply everything learned in school and
in life to the job. Problem solving was everything in this position.
Basic Duties
  • Diagnosing problems for clients computers
  • Setting up new wired/wifi networks (home and business)
  • Removal of viruses and/or spyware
  • Data backups and complete system restores

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2000 - 2004
Computer Sales Senior

Best Buy, store 254

Mesa, AZ
Working for Best Buy was an excellent experience both in breaking technology for home and business users and expanded ability to communicate more effectively with both my employees and clients.

Basic Duties
  • Manage employees and promote team work
  • Implement and execute new selling strategies and plans to exceed our set goals
  • Ensure turn around time was low for computer repairs

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EDUCATION

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2002

Red Mountain High School

Mesa, AZ

High School Diploma

  • 3.5 Grade Point Average

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